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Subscription Delivery Delays (27 Mar 2018)

March 27, 2018 — Jonathon Rossi

Between 12:41am and 5:47pm AEST (UTC+10) our background job processing services failed to process subscriptions for our customers. The issue was caused by the volume of work and the order of processing, a fix has now been deployed which has resolved the issue.

The effect of this outage means that all emails that should have been sent during this time were not, however no emails have been lost, the backlog has now been processed and subscription processing has returned to normal.

Please get in contact if you've got any questions.

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